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Accessible Bookings

MIFF is contactable through the National Relay Service on 133 677 then Box Office 03 8660 4898.

You can also email any enquiries, comments and suggestions to miff(at)

MIFF supports and accepts the Companion Card. To book tickets using your Companion Card please call Box Office on 03 8660 4898 when tickets go on sale. MIFF also offers Vic Carer cardholders concession.

Look out for these symbols which indicate the accessibility of MIFF’s venues, screenings and events:

Wheelchair Access Symbol Wheelchair Access

MIFF has made every effort to ensure programmed films are being screened at wheelchair accessible venues. Please email access(at) or call 03 8660 4898 should you need to reserve a wheelchair accessible space.

Please Note: Wheelchair Access indicates access for any individuals with limited mobility, including wheelchair users.

Assistive Listening Symbol Assistive Listening

All MIFF screening venues (except Virtual Reality venues) provide Hearing Loops and/or other assistive listening technology.  If you have enquiries relating to assistive listening, please contact us at access(at) or speak with a MIFF staff member or volunteer upon arrival at the venue.

 Auslan Interpreted

To assist the Deaf Community in engaging with MIFF's program of films and events, Auslan Interpreters will be present at a selection of talks and special events during the festival.

To ensure the most suitable viewing seats are reserved please book through the Box Office. The Box Office can be contacted by email at access(at) or by phone on 03 8660 4898.

  Open Captions

To assist patrons who are Deaf or hard of hearing to engage with MIFF's program, there will be screenings of a selection of films with Open Captions available.

To ensure the most suitable viewing seats are reserved please book through the Box Office. The Box Office can be contacted by email at access(at) or by phone on 03 8660 4898.

100% Subtitles  Subtitled/Partially Subtitled

Many films screening at MIFF are 100% subtitled. While the sound effects are not annotated (as in Open Captions) all spoken dialogue will be captioned onscreen. Browse by Subtitle includes films with partial subtitles. Some un-titled English dialogue will occur.

   Audio Description

For those who have low vision or are blind, there is a selection of films in the MIFF program that have Audio Description (AD) services available. AD refers to an additional narration which describes key visual content of the film.

Should you wish to book an AD Device for this session, please call Box Office in advance on 03 8666 4898. Once booked, your device will be available for collection from the Venue Box Office. Please note that the venue box office refers to the cinema venue box office, not the MIFF specific box office. 

Website Access

We are committed to improving our accessibility within the festival and online. If you have any suggestions or spot any issues please get in contact with our Access Officer at access(at)

You can easily stay informed with updates about accessible shows, festival news and competitions by signing up for the MIFF Widescreen, or liking us on Facebook or by following us on Twitter.